Apprenticeship – Information Communication Technician Level 3

Based: Southam, Warks CV47 0FA / Warwickshire college group
Hours: Full time Mon – Thurs 08.00-17.00 Fri 08.00-15.00
Qualifications: GCSE Grade C/4 or equivalent qualifications in English and maths
Salary: £10, 400 – 17, 680
Apprenticeship duration: 24 months

https://www.findapprenticeship.service.gov.uk/apprenticeship/-654449

The role of junior software programmer and helpdesk operator is a new position sought to enable DAILY operational support to users of our bespoke software. Having reviewed standard – off shelf, software packages, available in the marketplace for joinery production it was decided that a more appropriate approach would be to create bespoke software to fulfil the exact requirements of the business. Support and training will be provided with in the job role for the Apprentice

This is an exciting expansive role that lends itself to someone looking to develop their skills in both working within a Team and developing software. The successful candidate will be expected to interact and assist the operational business users of the software program, by providing fixes to bugs & error codes, as well as contributing to the development and maintenance of software running on a variety of platforms, a flexible, pragmatic, adaptable approach and the ability to learn new skills quickly are essential.

You will be a well organised, methodical personality who can confidently liaise with all levels of staff to ensure that you have a rounded understanding of how the business currently operates and how the programs you are designing will enhance or replace existing manual processes and procedures to make the business more efficient. Support and training will be provide within the job role for the Apprentice.

  • Working closely with all operators of program to resolve queries, bugs, and fixes – providing Helpdesk support.
  • Learn program and devise and develop software additional modules and tasks that will enhance or replace existing manual processes and procedures.
  • Carrying out specific projects and research.
  • Create instructions for maintaining, operating and upgrading any developed software programs developed.
  • Assist with training task for users.
  • Ensure any programs and data is backed up on a daily basis to the main server.

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Commitment

As a highly reputable firm within the industry, Stairways are dedicated to meeting their client’s product and application requirements. All materials used are manufactured to the highest quality and meet the relevant standards achieving ISO9001, FSC®, and various product certifications, whilst their staircases and door solutions are manufactured with compliance to UK building regulations & legislative standards in mind. Using the knowledge, passion, and experience acquired across all team members over the past thirty years, Stairways aim to continue to be the best in what they do.

THE FUTURE

Stairways are continuously looking for opportunities to improve and expand their service offering; this includes the investment in new machinery to further enhance and innovate the manufacturing process, with the aim to shorten lead times and increase overall in-house capacity. The changes Stairways employ are always focused upon improving the customer experience, to ensure their process remains as efficient as possible from start to finish.

THE HISTORY

Privately owned and managed since it was founded in 1989, Stairways has grown to become one of the UK’s largest manufacturers of carpentry and joinery products. Starting as a small staircase manufacturer, Stairways now boast three state-of-art facilities that offer over 85,000 sq ft of bespoke and mass production capacity.

RESIDENTIAL

Stairways are passionate about helping national and regional housebuilders, architects and contractors complete large-scale project requirements within the residential sector. Stairways quality timber staircases and door solutions are often specified due to their functionality, flexibility and ease of installation, whilst offering peace of mind compliance.

STUDENT ACCOMMODATION

Stairways are the perfect supplier of FSC® accredited range of door solutions. Offering a range of door and frame finishes, acoustic, fire and smoke resistant configurations that are ideally suited for heavy traffic student accommodation. Their vast experience with producing high-quality door solutions for a wide range of projects ensures that they consistently meet and exceed expected timescales, specification and performance requirements.

Leisure

Choose from Stairways variety of opening systems within the Eco-Mercial range to best assist with functionality and performance requirements. Our vast experience with producing high-quality door solutions and staircases for a wide range of projects ensures that we consistently meet and exceed expected timescales, specifications, and performance requirements.

Education

Choose from Stairways variety of opening systems within the Eco-Mercial range to best assist with functionality and performance requirements. Our vast experience with producing high-quality door solutions and staircases for a wide range of projects ensures that we consistently meet and exceed expected timescales, specification and performance requirements.

Commercial

Stairways provide innovative design and finishing solutions to architects, specifiers and contractors. Our FSC® accredited range of door solution and staircase products are ideally suited for heavy-duty applications within the commercial sector.

Hotels

Stairways are one of the leading manufacturers of doors, door sets, and door solutions. Their door solutions for hotels and leisure facilities meet and exceed all the relevant safety and performance requirements, whilst achieving the relevant aesthetics in keeping with the building design.

Medical

Stairways are the perfect supplier of FSC® accredited range of door solutions. Offering a range of door and frame finishes, acoustic, fire and smoke resistant configurations that are ideally suited for heavy traffic medical facilities. Their vast experience with producing high volume, high-quality door solutions that consistently meet and exceed expected timescales, specification, and performance requirements.