Stairways leads way in fire safety innovation

Stairways leads way in fire safety innovation

By Karen Wood Leading timber door solutions and staircase manufacturer Stairways Midlands have launched PinPoint, a pioneering new way of ensuring their fire doors are installed in accordance with certification and maintained correctly thereafter. Adopting Near Field Communication (NFC) technology and linking into the national fire door database through Door Data Systems, PinPoint is a…

Thumbs-up for Stairways customer service

Thumbs-up for Stairways customer service

Lisa Harris Satisfaction levels for the service customers receive from Stairways Midlands continue to exceed targets, according to latest data. The business invites regular feedback from customers to ensure products and services are constantly reviewed to see where success should be celebrated as well as where improvements could be made, benchmarking against tough performance targets.…

Stairways - Stairways launches new website

Stairways launches new website

Stairways Midlands has invested in a new-look website to help customers get to the information they need faster. The revamped portal is an evolution of previous incarnations, rather than a revolutionary new approach to accessing online information Customer feedback has been taken on-board about what is important – and what is not – functionality and…

Stairways - New lorry for Stairways Walsall

New lorry for Stairways Walsall

Stairways Midlands has a new recruit to its team at Walsall. The 18-tonne MAN lorry marks the start of reinvestment by Stairways Midlands in its own fleet. The company believes the time is right to look again at its delivery capability and to begin to build its own fleet again, something which will bring cost…