“We would like to thank Stairways for all the support, assistance and guidance for the time we have been working with the company:- more than two years now!
Stairways have always produced detailed door schedules which are easy to check and get adapted if circumstances on site change. Stairways have always delivered both door-sets and mouldings within the time frame required for us to install to site programme requirements. Any shortfall of materials is generally due to last minute design changes, for which Stairways are not kept in the loop by the Main Contractor. Materials delivered are well packed, protected, fully labelled which includes, size, handing, fire rating: plot by plot and easy to off-load and load out via a forklift. Stairways, prior to a contract commencing arrange for an onsite meeting with the Installation contractors to ensure that fixing requirements are explained. Any issues during the installation; Stairways provide an excellent service with their very qualified technical department, issues are generally related to on-site conditions, dampness in the fixing environment, poor storage, etc. Stairway’s regularly visit the sites they are supplying, attend meetings, provide expert advice, as well as showing a genuine interest in the product they are supplying
In summary, Stairways hold all the necessary certification, deliver the specified product, have a easily accessible technical and logistics departments, always someone to answer the phone and provide assistance whenever required”