Privacy Policy

This privacy policy covers Stairways treatment of personally identifiable information that we collect when you are on our site, and when you use our services. This policy also applies to Stairways treatment of any personally identifiable information that our business partners share with us. This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage.

Information Collection and Use

We may collect personally identifiable information when you visit or use our pages. We may also receive personally identifiable information from our business partners. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page you requested.

We may use this information for three general purposes: to customise the content you see, to fulfil your requests for certain services and information, and to contact you.

Information Sharing and Disclosure

We will not sell or rent your personally identifiable information to anyone. We will send personally identifiable information about you to other companies or people when:

  • We have your consent to share the information;
  • We need to share your information to provide the product or service you have requested;
  • We need to send the information to companies who work on behalf of Stairways to provide a product or service to you (unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us);
  • We respond to subpoenas, court orders or legal process
  • We find that your actions on our web sites violate the above terms of service or any of our usage guidelines for specific products or services.

Cookies Policy

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.

Cookies may be either ‘persistent’ cookies or ‘session’ cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

The key piece of legislation in the UK relating to cookies is the Privacy and Electronic Communications (EC Directive) Regulations 2003. This cookies policy will also help you to comply with the Data Protection Act 1998 insofar as it affects the use of web cookies.

Regulation 6 of the Privacy and Electronic Communications (EC Directive) Regulations 2003 (as amended) provides that:

  1. Subject to paragraph (4), a person shall not store or gain access to information stored, in the terminal equipment of a subscriber or user unless the requirements of paragraph (2) are met.
  2. The requirements are that the subscriber or user of that terminal equipment – (a) is provided with clear and comprehensive information about the purposes of the storage of, or access to, that information; and (b) has given his or her consent.
  3. Where an electronic communications network is used by the same person to store or access information in the terminal equipment of a subscriber or user on more than one occasion, it is sufficient for the purposes of this regulation that the requirements of paragraph (2) are met in respect of the initial use.
  4. Paragraph (1) shall not apply to the technical storage of, or access to, information – (a) for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network; or (b) where such storage or access is strictly necessary for the provision of an information society service requested by the subscriber or user.”

This cookies policy should be used in conjunction with or as a part of a full Stairways privacy policy.

The inclusion of this statement in your privacy policy will not necessarily satisfy the requirements of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as regards consent to the use of cookies. Guidance concerning methods of obtaining such consent is included on the Information Commissioner’s website (http://www.ico.gov.uk).

How we use cookies

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

  • To recognise your computer when you visit our website;
  • To track you as you navigate our website, and to enable the use of the [specify feature – e.g. shopping cart] on our website;
  • To improve the website’s usability;
  • To analyse the use of our website;
  • In the administration of this website;
  • To prevent fraud and improve the security of the website;
  • To personalise our website for you, including targeting advertisements which may be of particular interest to you.

Third-party cookies

When you use our website, you may also be sent third party cookies.

Our [advertisers/service providers] may send you cookies. They may use the information they obtain from your use of their cookies:

  • To track your browser across multiple websites;
  • To build a profile of your web surfing;
  • To target advertisements which may be of particular interest to you.

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at http://www.google.com/privacypolicy.html.

Our advertising services providers may send you cookies for the purpose of enabling the service of advertisements based on your previous visits to our website.

Cookie preferences

You can manage your preferences relating to the use of cookies by visiting the preferences in your web browser.

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

  • In Internet Explorer you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’ using the sliding selector;
  • In Firefox you can block all cookies by clicking ‘Tools’, ‘Options’, and un-checking ‘Accept cookies from sites’ in the ‘Privacy’ box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites. [If you block cookies, you will not be able to use the many features on this website.

Deleting cookies

You can also delete cookies already stored on your computer:

  • In Internet Explorer, you must manually delete cookie files you can find instructions for doing so at http://support.microsoft.com/kb/278835;
  • In Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you ‘clear private data’ this setting can be changed by clicking ‘Tools’, ‘Options’ and ‘Settings’ in the ‘Private Data’ box and then clicking ‘Clear private data’ in the ‘Tools’ menu.

This document was created based on a template supplied by SEQ Legal.

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Commitment

As a highly reputable firm within the industry, Stairways are dedicated to meeting their client’s product and application requirements. All materials used are manufactured to the highest quality and meet the relevant standards achieving ISO9001, FSC®, and various product certifications, whilst their staircases and door solutions are manufactured with compliance to UK building regulations & legislative standards in mind. Using the knowledge, passion, and experience acquired across all team members over the past thirty years, Stairways aim to continue to be the best in what they do.

THE FUTURE

Stairways are continuously looking for opportunities to improve and expand their service offering; this includes the investment in new machinery to further enhance and innovate the manufacturing process, with the aim to shorten lead times and increase overall in-house capacity. The changes Stairways employ are always focused upon improving the customer experience, to ensure their process remains as efficient as possible from start to finish.

THE HISTORY

Privately owned and managed since it was founded in 1989, Stairways has grown to become one of the UK’s largest manufacturers of carpentry and joinery products. Starting as a small staircase manufacturer, Stairways now boast three state-of-art facilities that offer over 85,000 sq ft of bespoke and mass production capacity.

RESIDENTIAL

Stairways are passionate about helping national and regional housebuilders, architects and contractors complete large-scale project requirements within the residential sector. Stairways quality timber staircases and door solutions are often specified due to their functionality, flexibility and ease of installation, whilst offering peace of mind compliance.

STUDENT ACCOMMODATION

Stairways are the perfect supplier of FSC® accredited range of door solutions. Offering a range of door and frame finishes, acoustic, fire and smoke resistant configurations that are ideally suited for heavy traffic student accommodation. Their vast experience with producing high-quality door solutions for a wide range of projects ensures that they consistently meet and exceed expected timescales, specification and performance requirements.

Leisure

Choose from Stairways variety of opening systems within the Eco-Mercial range to best assist with functionality and performance requirements. Our vast experience with producing high-quality door solutions and staircases for a wide range of projects ensures that we consistently meet and exceed expected timescales, specifications, and performance requirements.

Education

Choose from Stairways variety of opening systems within the Eco-Mercial range to best assist with functionality and performance requirements. Our vast experience with producing high-quality door solutions and staircases for a wide range of projects ensures that we consistently meet and exceed expected timescales, specification and performance requirements.

Commercial

Stairways provide innovative design and finishing solutions to architects, specifiers and contractors. Our FSC® accredited range of door solution and staircase products are ideally suited for heavy-duty applications within the commercial sector.

Hotels

Stairways are one of the leading manufacturers of doors, door sets, and door solutions. Their door solutions for hotels and leisure facilities meet and exceed all the relevant safety and performance requirements, whilst achieving the relevant aesthetics in keeping with the building design.

Medical

Stairways are the perfect supplier of FSC® accredited range of door solutions. Offering a range of door and frame finishes, acoustic, fire and smoke resistant configurations that are ideally suited for heavy traffic medical facilities. Their vast experience with producing high volume, high-quality door solutions that consistently meet and exceed expected timescales, specification, and performance requirements.