Quality policy

Stairways Quality Policy

Stairway’s goal is to become the UK’s leading staircase and door set manufacturer by providing the highest level of customer service and quality products at competitive prices. Please download the full Stairways Quality Policy for more information.

Terms & Conditions

Stairways Terms and Conditions of Trading

Stairways pride themselves on delivering excellent customer service and outstanding products. For further information, please download the full Stairways Terms and Conditions of trading.

Warranties & Guarantees

Stairways warranties and guarantee

Stairways quality manufactured products are guaranteed for 12 months against faulty materials or manufacture, provided that the products are maintained according to our recommendations

Complaints Policy

Stairways Complaints Policy

Stairways Group are committed to providing a quality product and service to all our customers. If you are not satisfied with either the product or service you have received from Stairways please see our policy of dealing with your complaint.